Service FAQ's

Q: I have side-feed injectors, can you service these?
A: Yes we can. We have the equipment to service all types of Fuel injectors.

Q: Can I send my diesel injectors to you for service?
A: Unfortunately.... No. We do not service diesel injectors. Sorry for an trouble this may cause you. We service all types of Fuel injectors ONLY.

Q: Can you return the old used parts that have been replaced?
A: Yes we can, and do return them. It is standard practice to return these parts. Please make sure you include the original parts that came from the injectors being serviced. Sometimes these parts tell us a story about the injectors being serviced. If you were experiencing a leak and remove all o-rings before sending them in for service, we would not be able to tell you where the leak was coming from.

Q: Can I send my injectors in for service if they are still in the fuel rail?
A: Injectors can be sent in still in the fuel rail but additional charges will apply for Injector-Rehab to remove the injectors. The additional cost is $4 per injector. Injector-Rehab will not be held responsible for ANY damage caused from the removal process. We recommend removing the injectors from the rail yourself.

Q: If my injectors (or one of my injectors) is not serviceable, will I still be charged?
A: You will not be charged if we can not perform the service. If the injector is DOA (Dead on arrival) we will not perform the service. However, there is a minimum bench charge of $5 per injector for tests performed to declare the injector "DOA".

Q: What can I do if my injector(s) have been declared "DOA"?
A: In a lot of cases, we are able to source a replacement. The replacement injectors are from various sources. Most are serviced injectors out of other cars. The price and availability vary depending on many things such as: Time (we may be able to get them, just no cores available at that time), Injector part number / how common it is ect. In all cases, there is a core charge in addition to the price of the injector. Unfortunately, if you find yourself in this scenario, you do not have a "usable" core and the core charge will apply and is not refundable.

Q: If you can source my injectors, why don't you offer an exchange program?
A: Honestly, it is not a good idea. You theoretically could send in a set of injectors that have... say 10K miles on them and get back a set we have on the shelf that have 125K miles on them that have been serviced. It is not a very smart thing to do and we highly recommend staying away from programs such as this. It is better to have yours serviced than to "trade" them in for another set.

Q: I am an international customer. Do you offer service for international customers?
A: Yes we do. You will need to contact us for a return shipping rate quote.

Q: Where do I send my injectors to for service?
A: Our shop address. Address is:

Injector-Rehab
409 N Rt 30 White Horse Pike Suite C
Somerdale, NJ 08083

Q: I am ready to send my injectors to you for service, Is there anything else I need to do?
A: Yes. Please go to the "Check-In" tab at the top of the page to submit the Service PO and Service Request Form (SRF) to include with your injectors. This form must be filled out and sent in with your injectors.

Q: I live close by, Can I come by and drop them off?
A: Yes you can. If you are planning to wait for them to be serviced, please call ahead of time so we can give you an idea of what time would work best. We do have a waiting area you are welcome to use. It can sometimes take several hours for your injectors to be serviced, so please be ready to wait. Rushing us will not help speed up the process.

Q: How long can I let my injectors sit around after being serviced before using them again?
A: We recommend that you reinstall them within at least 30 days of service date. We do make it standard practice to lubricate the injector's internals after service, but depending on the individual injector some problems can occur if left sitting to long. Some of these problems can include, but are not limited to, poor spray pattern, becoming stuck open or closed or leaking under pressure. If this is the case and your service date is within 45 days of the date you contact us about the problem, you can send the injectors back to us to correct the issue at no additional service cost. You will be responsible for inbound and outbound shipping. Please note that some injectors may show these symptoms sooner than 30 days by design. 30 Days is the average.

Q: I sent my injectors in a while ago and have not received them back and have heard nothing about them?
A: Chances are that you did not follow the instructions and include any paperwork (from checking in) in your package. We receive dozens of packages a day. If you did not include any info (your Service Request Form) we have no idea who sent us the package. Many people use a shipping store like the UPS Store or mailboxes ect and we have no return address. We are in the injector business, we don't do investigating. If a package is sent with no info, we put it in our lost and found pile until we are contacted. We will not chase you down to try to figure out who sent in what package.