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ShippingFAQ

Shipping FAQ's

WE MOVED!!!
DO NOT SEND YOUR INJECTORS TO OUR OLD ADDRESS IN SOMERDALE!

Q: Where do I send my injectors to for service?
A: Shipping Address is:

Injector-Rehab
PO Box 1547
Blackwood, NJ 08012

DO NOT TRY TO SEND YOUR INJECTORS WITH ANY OTHER SHIPPING COMPANY OTHER THAN THE UNITED STATES POSTAL SERVICE.

Q: How should I package and send the injectors to Injector-Rehab for service?
A: When packaging the injectors, it is highly recommended that you place the injectors in a standard zip lock bag. This helps contain the fuel smell. (Makes the shipping company happy!) Damage can occur in transit, so it is recommended that you do not just throw the baggie in a box without any packing material. Shipping them in a bubble envelope is not recommended. A box is much more protective.

Q: When will my Injectors be returned?
A: Turn-around time can depend on several factors. The shipping method you chose to send you injectors in, and the return method you chose will partially determine this. The type of injector and the current work load in the lab also play a role in the turn-around time. Purchasing service you would like in the shopping cart allow us to know your injectors on the way. If we know your injectors are on their way, we can schedule a time slot for them to ensure they are completed on time and no service delays occur. Please email us should you have any questions.

Q: How much should I insure my package for when shipping to Injector-Rehab?
A:
That would depend on what you are shipping to us. Honestly, this is between you and the shipping company. If a claim needed to be made in the event of a mishap with your package on it's way to us, the claim would be between you and the shipping company. Don't insure a package for $10,000 if it is only worth $500. We would suggest that you insure the package for the amount it would cost to replace what you are shipping.

Q: Will my injectors and package be insured when returned?
A:
The cost of the return shipping with insurance will fluctuate depending on the total amount of insurance you wish to add to your package.

Q: If I select shipping with FedEx Ground, how soon will I get my injectors back?
A: It depends on your location. Please see the FedEx Ground shipment map below.

SHIPPING MAP

Q: Can I have my injectors back sooner?
A: Absolutely. A few things need to be discussed first. Paying for your injectors BEFORE sending them in is a HUGE help in ensuring your injectors are returned in your time frame. Additional payment for faster shipping is also required.

Q: I am an international customer. Do you offer international return shipping?
A: Yes we do. You will need to email us your location to get a quote as injector service includes free shipping for US Customers, but is not included in International Shipments. This is an additional Cost over what the shopping cart system can calculate at check-out.

Q: I am ready to send my injectors to you for service, Is there anything else I need to do?
A: Yes. Please purchase the service in the store you wish to receive to allow you to print your receipt to include with your injectors. This paid invoice MUST be sent in with your injectors.

Q: How much is the shipping?
A: You can get this rate by adding the items you desire to your cart, viewing your cart, and updating the location to your particular zip code.

Q: Can't I use FedEx or UPS to ship the injector to you? I have an account with them and want to ship that way.
A: Shipping Address if you ABSOLUTELY MUST use UPS or FedEx is:

Injector-Rehab
200 Davistown Rd
Box 1547
Blackwood, NJ 08012

Please note that shipping with UPS or FedEx to this address 99.9% of the time WILL result in delivery issues and delays. It is requested that you use USPS (United States Postal Service) for shipping ALL / ANY packages to us in a timely manner.